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Maptek selects PRIME BPM to power its Process Improvement

Maptek, a leading provider of innovative software, hardware and services for the global mining industry, has selected PRIME BPM, an end-to-end Business Process Management organisation, to lead business process improvement across its key business units. 

Through this partnership, Maptek will leverage PRIME’s cloud-based BPM software and services to ensure process transparency and establish appropriate controls and governance for achieving process compliance and audit for meeting the requirements of the highly regulated mining industry. 

Operational for more than 40 years, Maptek is a trusted provider of technology solutions for every mining stage, from exploration to operations. The organisation chose PRIME BPM to drive its process improvement initiative due to its proven capabilities and ease of use of the software, as well as extensive experience in delivering successful business transformation projects for leading organisations. 

‘PRIME BPM was selected as part of Maptek’s initiative to expand the scope of its ISO 9001 certification into the broader Maptek business,’  said Maptek CEO, Eduardo Coloma.

‘PRIME BPM cloud-based offering will allow Maptek staff from geographically separated offices to view and contribute to a standardised process of documentation. The future roadmap for the software was also aligned with Maptek objectives to reduce complexity and streamline communication.’

As a part of the project, product development, sales and marketing and customer service units will be transformed. PRIME BPM will work with Maptek to advance the documentation and audit processes to the next level of business maturity.  

Using the best-in-class capabilities of the software, Maptek will benefit from a consolidated 360-degree view of the risk landscape and ensure relevant controls and measures. 

The project will empower Maptek to gain enterprise-wide visibility and transparency across the national arms of the business. Once deployed, PRIME BPM software will enable Maptek to clearly define roles and responsibilities and establish efficient work practices at a central location. This will ensure consistent and standard business processes, enabling Maptek to drive operational improvements.  

Commenting on the partnership, Mark Khabe, Co-Founder, PRIME BPM said, “We are excited to be on this journey with Maptek. We look forward to building a road map to help Maptek achieve process transparency and business excellence, enabling them to serve their customers in a differentiated way.”


Established in 2005, PRIME BPM is an end-to-end Business Process Management organisation, supporting customers through its wide portfolio of products and services, including PRIME BPM software, BPM Training and Business Process Mapping Service. PRIME BPM’s cloud-based Business Process Management software is designed for both the business users and business process experts. With its intuitive and user-friendly interface, individuals can easily and accurately map, analyse, improve and monitor the business processes. PRIME BPM has over a decade of experience in transforming leading public and private sector organisations, including QLD Police, NSW Health, QLD Treasury, Department of Agriculture and Fisheries, University of NSW, Budget Direct Insurance, MYOB, Tabcorp, Blue Mountain City Council, Scenic Rim Regional Council West HQ, Americold, etc. The company is headquartered in Brisbane, Australia. For more information, visit:

About Maptek

Maptek believes that to make mining more efficient, miners should be enabled to make better decisions. That’s why all our effort is focused on providing integrated decision-making support solutions. This integration is particularly important as it enables us to turn data into knowledge at every stage of the mining life cycle. Ultimately by fully integrating that knowledge Maptek wants to change the way mining is done forever. And we’ll achieve it by living our principles every day. For more information visit: