Process Standardisation

Improve Customer Experience with
Process Standardisation

Provide consistent experience to your customers across channels and geographical locations by easily standardising processes with PRIME BPM.

Tap into the Benefits of Process Standardisation

In today’s business scenario, where organizations are spread across geographies and have multiple touch points across customer journeys, process standardization is becoming a business imperative. Process standardization establishes a uniform, best practice for carrying out a particular process, which is followed by the entire organization. This ensures consistent customer experience regardless of the office location or channel. According to a report by McKinsey, effective customer journeys have the potential to increase customer satisfaction by 20%, increase revenue by up to 15% while lowering the cost of serving customers by as much as 20%. With PRIME BPM, easily achieve business process standardization for any process, task or procedure that is relevant to the organization to create a seamless, consistent experience for the customer.

Achieve Business Process Standardisation with PRIME BPM



Compare and Identify Efficient Processes

Compare similar processes across the organization by a click of a button. For instance, you can compare the HR recruitment process in the UK with the same process in the USA or customer processes across countries. Identify standardization opportunities by comparing the similar process side by side.



Compare and Identify Efficient Processes

Compare similar processes across the organization by a click of a button. For instance, you can compare the HR recruitment process in the UK with the same process in the USA or customer processes across countries. Identify standardization opportunities by comparing the similar process side by side.



Implement Best Practices to Standardise

Instantly access and compare the information associated with each process such as process efficiency, process cost etc., in just a click. Quickly see the gaps and identify which process is more efficient. Easily take parts of one process and apply them to the other to reach the most cost-effective way of doing things. Tap into process standardisation benefits, including improved staff productivity on account of tasks clarity and consistent brand experience.



Implement Best Practices to Standardise

Instantly access and compare the information associated with each process such as process efficiency, process cost etc., in just a click. Quickly see the gaps and identify which process is more efficient. Easily take parts of one process and apply them to the other to reach the most cost-effective way of doing things. Tap into process standardisation benefits, including improved staff productivity on account of tasks clarity and consistent brand experience.



Get Post-Merger Standardisation Right

Standardisation is key to a successful merger deal. Evaluate and compare similar processes of merging entities to identify best practices and process gaps to reach a consistent, efficient process. This will enable the merged entity to offer a similar brand experience across locations. Easily swap staff in and out of areas of the business to ensure seamless working.



Get Post-Merger Standardisation Right

Standardisation is key to a successful merger deal. Evaluate and compare similar processes of merging entities to identify best practices and process gaps to reach a consistent, efficient process. This will enable the merged entity to offer a similar brand experience across locations. Easily swap staff in and out of areas of the business to ensure seamless working.

PRIME BPM Editions

PRIME Modeller

PRIME Modeller is an easy-to-use, professional process mapping software designed for both business users and process experts to help them create and maintain the organization's business processes.

PRIME Modeller

PRIME Modeller is an easy-to-use, professional process mapping software designed for both business users and process experts to help them create and maintain the organization's business processes.

PRIME Analyser

Identifying process issues and determining process cost, efficiency and time is now a click away. Easily identify non-value adding activities, compare process efficiency to the industry threshold, and analyse impact to manage change.

PRIME Analyser

Identifying process issues and determining process cost, efficiency and time is now a click away. Easily identify non-value adding activities, compare process efficiency to the industry threshold, and analyse impact to manage change.

PRIME Improver

Right from assigning improvement tasks to tracking percentage completion per improvement, manage your end-to-end business process improvement until success with PRIME Improver.

PRIME Improver

Right from assigning improvement tasks to tracking percentage completion per improvement, manage your end-to-end business process improvement until success with PRIME Improver.

PRIME Automate

Facilitating low-code, no-code process automation, PRIME Automate allows business users to easily get started on their process automation journey.

PRIME Automate

Facilitating low-code, no-code process automation, PRIME Automate allows business users to easily get started on their process automation journey.

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