Created and hosted by BPM Industry Experts
Participants
Courses Delivered
Organisations Trained
Online
Downloadable Cheatsheets, Practical Exercises and Workbook
Note: It is a pre-requisite to have completed the BPM Foundations and Process Mapping Course to progress to the Business Process Analysis and Improvement Course, as it provides the base for many of the exercises.
This course is ideal for those who:
On completion of this course, you can:
A Quick Recap on Process Mapping
Process Analysis Techniques
Process Improvement
Implementation
Monitoring and Collaboration
Whether it is reducing wait time, implementing technology or cost avoidance, PRIME BPM software has provided us with the data-driven information needed for our leaders to make informed decisions.
Chief Administrative Officer
Easy to use, comprehensive navigation, “sterile” look. Really love the online support and consideration of suggested ideas to improve. The support team analyses the suggestions and implements them for an even better experience of the tool.
Process Manager, BAA Training
The adoption of PRIME BPM has enabled us to increase our output and rapidly provide visibility of ways of working. It has become a foundation of harmonisation, in turn unlocking productivity gains.
Senior Director Customer Fulfilment Asia Pacific, Pfizer
Great and user-friendly process modelling tool, according to BPMN 2.0. Very satisfied with PRIME’s designer module to capture relevant process information and to make that available to users, teams and management.
Process Excellence Specialist, Open Doors
You can allow many editors to follow the same methodology, which is agreed to by the organisation, and continue to develop from there.
CEO, BMD Group
You can visually see where you can make improvements and how much time you can save on the part of the process which needs improving.
Business System Support, Ballina Shire Council
Having had no prior knowledge of BPM in this context, it was easy to adapt to this software as it has been built in a very logical way.
Senior Revenue Officer, Queensland Treasury
We’ve found the product very valuable and the support extremely responsive. The product is not burdened with unnecessary functionality.
Senior Business Analyst
The software is user-friendly and offers so many useful tools for process mapping, analysis, and improvement. The customer service is incredible- very responsive and engaged.
Supervisor Corporate Efficiency, Peterborough County
Everything is under one umbrella from process mapping to creating and analyzing an improvement.
Executive Manager, Strategic Initiatives and Continuous Improvement, London District Catholic School Board
PRIME have strong customer service and have very knowledgeable staff who support us at anytime needed.
Customer and Services Impact Lead in Australia
Through 16 hours of concept-based learning material, including videos and practical exercises, learn how to create accurate, detailed, simple yet logical process maps. Learn symbols, standards and best practices of process mapping with practical exercises.
Business Process Improvement is the structured practice of analyzing, redesigning, and streamlining organizational workflows to boost efficiency, reduce costs, and enhance customer and business outcomes. Training helps by equipping professionals with proven methods, tools, and real-world techniques to identify inefficiencies, design effective solutions, and lead successful improvement initiatives.