"PRIME BPM HAS STRONG CUSTOMER SERVICE AND VERY KNOWLEDGEABLE STAFF WHO SUPPORTS US AT ANY TIME NEEDED."

Name

David

Last Name

Burton

Organization

Water Corporation

Course

Process Analyst Foundation Course

The objectives of the training were clearly defined

Questions

Out of 10

Comments

How satisfied are you with the helpfulness of the facilitator?

9

The facilitator was very helpful.

How satisfied are you with the frequency of breaks during the course?

8

The breaks were paced fairly well.

How satisfied are you with the facilitator?

8

The facilitator was pretty good all in all.

Name

Trisha

Last Name

Lee

Organization

Water Corporation

Course

Process Analyst Foundation Course

The objectives of the training were clearly defined

Questions

Out of 10

Comments

How satisfied are you with the level of involvement during the course?

10

How satisfied are you with the facilitator’s knowledge of the topic?

10

How satisfied are you with the helpfulness of the facilitator?

10

How satisfied are you with the quality of the workbook?

10

How satisfied are you with the facilitator?

10

Judy was very knowledgeable and did an excellent job

How would you rate your overall course experience?

10

Name

Shannon

Last Name

Ford

Organization

Water Corporation

Course

Process Analyst Foundation Course

The objectives of the training were clearly defined

Questions

Out of 10

Comments

How satisfied are you with the level of involvement during the course?

8

Breakout sessions were genuinely valuable. I think we could have shortened a couple and spent more time breaking down the outcomes.

How satisfied are you with the facilitator’s knowledge of the topic?

9

How satisfied are you with the helpfulness of the facilitator?

9

How satisfied are you with the quality of the workbook?

9

How would you rate your overall course experience?

8

Name

Anusuyah

Last Name

Bai S

Organization

Water Corporation

Course

Process Analyst Foundation Course

The objectives of the training were clearly defined

Questions

Out of 10

Comments

How satisfied are you with the level of involvement during the course?

9

I can't complain. We were all so engaged and I believe Judy would agree that this group who attend can be "too involved" due to our passion.

How satisfied are you with the facilitator’s knowledge of the topic?

9

I wish Judy is part of our Team! Giving 9/10 due having a person can continually improve and gain further knowledge.

How satisfied are you with the helpfulness of the facilitator?

9

Judy is an excellent facilitator!

How satisfied are you with the frequency of breaks during the course?

9

It was phased out well.

How satisfied are you with the facilitator?

9

How would you rate your overall course experience?

9

Name

Joel

Last Name

Muir

Organization

QLD Treasury

Course

Process Analyst Foundation Course

The objectives of the training were clearly defined

Questions

Out of 10

Comments

How satisfied are you with the level of involvement during the course?

10

How satisfied are you with the facilitator’s knowledge of the topic?

10

How satisfied are you with the helpfulness of the facilitator?

10

How satisfied are you with the facilitator?

10

How would you rate your overall course experience?

10

Name

Adam

Last Name

Sansom

Organization

QLD Treasury

Course

Process Analyst Foundation Course

The objectives of the training were clearly defined

Questions

Out of 10

Comments

How satisfied are you with the level of involvement during the course?

9

How satisfied are you with the facilitator’s knowledge of the topic?

10

How satisfied are you with the helpfulness of the facilitator?

10

How satisfied are you with the quality of the workbook?

9

How satisfied are you with the facilitator?

9

How would you rate your overall course experience?

10

Name

Karen

Last Name

Roper

Organization

QLD Treasury

Course

Interviewing and BPMN Skills

The objectives of the training were clearly defined

Questions

Out of 10

Comments

How satisfied are you with the level of involvement during the course?

9

How satisfied are you with the facilitator’s knowledge of the topic?

10

How satisfied are you with the helpfulness of the facilitator?

9

How satisfied are you with the quality of the workbook?

9

How satisfied are you with the facilitator?

9

How would you rate your overall course experience?

10

Name

Michael

Last Name

Burgess

Organization

Water Corporation

Course

Interviewing and BPMN Skills

The objectives of the training were clearly defined

Questions

Out of 10

Comments

How satisfied are you with the level of involvement during the course?

9

Course was engaging, which can be difficult at times when online but it was done well.

How satisfied are you with the facilitator’s knowledge of the topic?

9

Very knowledgeable and was very mindful of how the Water Corporation is utilising the methodology.

How satisfied are you with the helpfulness of the facilitator?

9

How satisfied are you with the quality of the workbook?

9

How satisfied are you with the facilitator?

9

How would you rate your overall course experience?

8

Name

Trish

Last Name

West

Organization

Water Corporation

Course

Process Analyst Foundation Course

The objectives of the training were clearly defined

Questions

Out of 10

Comments

How satisfied are you with the level of involvement during the course?

10

There was an excellent balance of theory and practical. The facilitator also allowed for discussions amongst attendees which was extremely valuable.

How satisfied are you with the facilitator’s knowledge of the topic?

10

How satisfied are you with the helpfulness of the facilitator?

10

How satisfied are you with the facilitator?

10

How would you rate your overall course experience?

9

Name

Michelle

Last Name

Livingstone

Organization

Westfund

Course

Process Analyst Foundation Course

The objectives of the training were clearly defined

Questions

Out of 10

Comments

How satisfied are you with the level of involvement during the course?

9

This course encouraged high participant involvement

How satisfied are you with the facilitator’s knowledge of the topic?

9

Bernadette was very thorough on her delivery

How satisfied are you with the helpfulness of the facilitator?

9

Bernadette was able to assist in developing our own process mapping, relevant to Westfund

How satisfied are you with the quality of the workbook?

9

I was able to follow the workbook along with the screen presentation throughout the course

How satisfied are you with the frequency of breaks during the course?

9

This course was thorough - the breaks we were given were ideal to 'stop and catch my breath'

How satisfied are you with the facilitator?

9

Bernadette is very knowledgeable and runs a course very well

How would you rate your overall course experience?

9

Name

Daniella

Last Name

Poschl

Organization

Westfund

Course

Process Analyst Foundation Course

The objectives of the training were clearly defined

Questions

Out of 10

Comments

How satisfied are you with the level of involvement during the course?

10

How satisfied are you with the facilitator’s knowledge of the topic?

10

How satisfied are you with the helpfulness of the facilitator?

10

How satisfied are you with the quality of the workbook?

10

How satisfied are you with the facilitator?

10

How would you rate your overall course experience?

9

Name

Simon

Last Name

Ross

Organization

Westfund

Course

Process Analyst Foundation Course

The objectives of the training were clearly defined

Questions

Out of 10

Comments

How satisfied are you with the level of involvement during the course?

10

Open forum to raise any questions

How satisfied are you with the facilitator’s knowledge of the topic?

10

Knowledgeable

How satisfied are you with the frequency of breaks during the course?

10

Very well organised

How satisfied are you with the facilitator?

10

Knowledgeable and approachable

How would you rate your overall course experience?

9

Name

Tanya

Last Name

Brain

Organization

Westfund

Course

Interviewing and BPMN Skills

The objectives of the training were clearly defined

Questions

Out of 10

Comments

How satisfied are you with the level of involvement during the course?

9

The course involved a lot of participation for all staff that attended

How satisfied are you with the facilitator’s knowledge of the topic?

10

Very Satisfied as questions were answered thoroughly with information required.

How satisfied are you with the helpfulness of the facilitator?

10

Very Good always involved our team with questions/answers

How satisfied are you with the quality of the workbook?

10

A lot of clear information in the workbooks

How satisfied are you with the frequency of breaks during the course?

9

Timely breaks

How satisfied are you with the facilitator?

9

What did you like about the course?

The Course was very good with a lot of information. I would recommend the course as would be good for the business on planning and cost saving

How would you rate your overall course experience?

9

Name

Kyra

Last Name

Wilksonk

Organization

Westfund

Course

Process Analyst Foundation Course

The objectives of the training were clearly defined

Questions

Out of 10

Comments

How satisfied are you with the level of involvement during the course?

10

How satisfied are you with the facilitator’s knowledge of the topic?

10

How satisfied are you with the helpfulness of the facilitator?

10

Bernadette did a great job of getting around to every question that was asked in the sessions.

How satisfied are you with the quality of the workbook?

10

Great to refer back to, not only during the course but in future.

How satisfied are you with the frequency of breaks during the course?

10

Bernadette was very conscious of breaking up the day.

How satisfied are you with the facilitator?

10

How would you rate your overall course experience?

8

Name

Nicole

Last Name

Buesnel

Organization

Westfund

Course

Process Analyst Foundation Course

The objectives of the training were clearly defined

Questions

Out of 10

Comments

How satisfied are you with the level of involvement during the course?

10

How satisfied are you with the facilitator’s knowledge of the topic?

10

How satisfied are you with the helpfulness of the facilitator?

10

How satisfied are you with the quality of the workbook?

10

How satisfied are you with the facilitator?

10

How would you rate your overall course experience?

9

Name

Jon

Last Name

Goodgame

Organization

Westfund

Course

Process Analyst Foundation Course

The objectives of the training were clearly defined

Questions

Out of 10

Comments

How satisfied are you with the facilitator’s knowledge of the topic?

10

Clearly a leader in this field.

How satisfied are you with the helpfulness of the facilitator?

10

How satisfied are you with the quality of the workbook?

9

How satisfied are you with the facilitator?

10

Very. Both Bernadette and the course exceeded my expectations. I could see the huge leaps that our cohort took in terms of capabilities in the two days I was present.

What did you like about the course?

Well facilitated, content was the right level for the group, good balance of theory and practical, good engagement.

How would you rate your overall course experience?

9

Name

Bianca

Last Name

Hemmy

Organization

Westfund

Course

Process Analyst Foundation Course

The objectives of the training were clearly defined

Questions

Out of 10

Comments

How satisfied are you with the level of involvement during the course?

10

I love that we got to practice each step.

How satisfied are you with the facilitator’s knowledge of the topic?

10

I wish I knew as much about any topic as Bernadette does about BPM

How satisfied are you with the helpfulness of the facilitator?

10

How satisfied are you with the quality of the workbook?

10

How satisfied are you with the facilitator?

10

Bernadette is amazing.

What did you like about the course?

The course information was super valuable.

How would you rate your overall course experience?

10

Name

Disha

Last Name

Organization

Reinvent

Course

Interviewing and BPMN Skills

The objectives of the training were clearly defined

Participation and discussion were encouraged

The content was organized and easy to follow

The content of the course was practically implementable

Course content met your expectations

Questions

Out of 10

Comments

How satisfied are you with the level of involvement during the course?

10

How satisfied are you with the facilitator’s knowledge of the topic?

10

What, if anything, caused you the greatest difficulty in your course?

10

Name

Akshita

Last Name

Tambi

Organization

Reinvent

Course

Process Analyst Foundation Course

The objectives of the training were clearly defined

Participation and discussion were encouraged

The content was organized and easy to follow

The content of the course was practically implementable

Course content met your expectations

Questions

Out of 10

Comments

How satisfied are you with the level of involvement during the course?

10

How satisfied are you with the facilitator’s knowledge of the topic?

10

What, if anything, caused you the greatest difficulty in your course?

10

Name

Farshid

Last Name

Momen

Organization

Dear Watson

Course

Process Analyst Foundation Course

The objectives of the training were clearly defined

Participation and discussion were encouraged

The content was organized and easy to follow

Process Mapping/ Process Improvement topics were covered in-depth

The content of the course was practically implementable

Course content met your expectations

Questions

Out of 10

Comments

How satisfied are you with the level of involvement during the course?

10

How satisfied are you with the facilitator’s knowledge of the topic?

10

Sometimes it was not possible to see or follow the instructor's actions, due to his adroit use of the tool and our relative inexperience

How satisfied are you with the helpfulness of the facilitator?

10

How satisfied are you with the quality of the workbook?

10

How satisfied are you with the facilitator?

10