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Overall Rating

4.8 / 5

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It was all pretty good!

Really good to have a review of best practice. …

It opened my eyes

It opened my eyes to current situations I experience in my line of employment, and how to identify opportunities.…

Clear Explanation

Clear explanation of the phases.…

I loved revision of current BPMN processes and review of software opportunities to improve current documentation.…

Excellent Time Mangement

The delivery of this material was just right for the time allocated for it…

Good introduction

Good introduction to proper Business Process Mapping/Improvement.…

Excellent Course Structure

I liked course structure and key points…

Content was really good

It gave me a good high level insight & understanding of a BPM Methodology to follow …

Easy to comprehend

Explained in a way that is easy to comprehend…

Very Good Pace, Content & Presentation Style

Pace, content, style .... all very good.…

I liked Prime BPM methodology

Learning about the Prime BPM methodology & focusing in on the different points of the business process…

Great Examples

The information was clear and easy to follow with great examples.…

Very Detailed

The level of detail at the start of the course regarding the Design phase. The exercises throughout the course. The presenter, Bernadette was fabulous. The pace of the course was perfect for me.…

Excellent trainer

Comprehensive and to the point. All questions answered. Excellent trainer.…

This course was great as a BA101

This course was great as a BA101 it emphasized the importance of collaboration and provided a rudimentary framework that was easy to follow.…

Great overview and information supplied

Great overview and information supplied. Exercises were great…

Lots of clear information

Lots of clear information…

Well-structured

Well-structured, time management, interactive, well-articulated, Practicality…

It's great the way it is.

I liked Bernadette's coaching style.…

Good refresher

Good refresher and reminder of the need for good Practice and Methodology Well presented and very knowledgeable and experienced presenter.…

Simplified Steps

I like that you had a software solutions for an otherwise very manual intensive program…

Very Simple to understand.

Simplified steps…

Importance of having a BPM.

Stepping out the model and the reinforced the importance of having a BPM.…

Well Presented

The exercises were great to help apply the knowledge.…

Use of practical examples

The knowledge and expertise of the host, and her ability to share that knowledge. Use of practical examples were great, thank you. We are very, very new to business process mapping, but I still found this course very useful.…