CUSTOMER REVIEWS
"PRIME BPM HAS STRONG CUSTOMER SERVICE AND VERY KNOWLEDGEABLE STAFF WHO SUPPORTS US AT ANY TIME NEEDED."
Tamara L, Customer and Services impact lead, BFSI
See some of our Ratings & Reviews
Check what our users say about us
David Burton Water Corporation
The facilitator was pretty good all in all.
...
BPM Training
| Name | David |
| Last Name | Burton |
| Organization | Water Corporation |
| Course | Process Analyst Foundation Course |
| The objectives of the training were clearly defined |
|
| Questions | Out of 10 | Comments |
| How satisfied are you with the helpfulness of the facilitator? | 9 | The facilitator was very helpful. |
| How satisfied are you with the frequency of breaks during the course? | 8 | The breaks were paced fairly well. |
| How satisfied are you with the facilitator? | 8 | The facilitator was pretty good all in all. |
Trisha Lee Water Corporation
Judy was very knowledgeable and did an excellent job
...
BPM Training
| Name | Trisha |
| Last Name | Lee |
| Organization | Water Corporation |
| Course | Process Analyst Foundation Course |
| The objectives of the training were clearly defined |
|
| Questions | Out of 10 | Comments |
| How satisfied are you with the level of involvement during the course? | 10 | |
| How satisfied are you with the facilitator’s knowledge of the topic? | 10 | |
| How satisfied are you with the helpfulness of the facilitator? | 10 | |
| How satisfied are you with the quality of the workbook? | 10 | |
| How satisfied are you with the facilitator? | 10 | Judy was very knowledgeable and did an excellent job |
| How would you rate your overall course experience? | 10 |
Shannon Ford Water Corporation
Sessions were genuinely valuable
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BPM Training
| Name | Shannon |
| Last Name | Ford |
| Organization | Water Corporation |
| Course | Process Analyst Foundation Course |
| The objectives of the training were clearly defined |
|
| Questions | Out of 10 | Comments |
| How satisfied are you with the level of involvement during the course? | 8 | Breakout sessions were genuinely valuable. I think we could have shortened a couple and spent more time breaking down the outcomes. |
| How satisfied are you with the facilitator’s knowledge of the topic? | 9 | |
| How satisfied are you with the helpfulness of the facilitator? | 9 | |
| How satisfied are you with the quality of the workbook? | 9 | |
| How would you rate your overall course experience? | 8 |
Anusuyah Bai S Water Corporation
Judy is an excellent facilitator!
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BPM Training
| Name | Anusuyah |
| Last Name | Bai S |
| Organization | Water Corporation |
| Course | Process Analyst Foundation Course |
| The objectives of the training were clearly defined |
|
| Questions | Out of 10 | Comments |
| How satisfied are you with the level of involvement during the course? | 9 | I can't complain. We were all so engaged and I believe Judy would agree that this group who attend can be "too involved" due to our passion. |
| How satisfied are you with the facilitator’s knowledge of the topic? | 9 | I wish Judy is part of our Team! Giving 9/10 due having a person can continually improve and gain further knowledge. |
| How satisfied are you with the helpfulness of the facilitator? | 9 | Judy is an excellent facilitator! |
| How satisfied are you with the frequency of breaks during the course? | 9 | It was phased out well. |
| How satisfied are you with the facilitator? | 9 | |
| How would you rate your overall course experience? | 9 |
Joel Muir QLD Treasury
Overall excellent Course!
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BPM Training
| Name | Joel |
| Last Name | Muir |
| Organization | QLD Treasury |
| Course | Process Analyst Foundation Course |
| The objectives of the training were clearly defined |
|
| Questions | Out of 10 | Comments |
| How satisfied are you with the level of involvement during the course? | 10 | |
| How satisfied are you with the facilitator’s knowledge of the topic? | 10 | |
| How satisfied are you with the helpfulness of the facilitator? | 10 | |
| How satisfied are you with the facilitator? | 10 | |
| How would you rate your overall course experience? | 10 |
Adam Sansom QLD Treasury
Course experience was very good!
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BPM Training
| Name | Adam |
| Last Name | Sansom |
| Organization | QLD Treasury |
| Course | Process Analyst Foundation Course |
| The objectives of the training were clearly defined |
|
| Questions | Out of 10 | Comments |
| How satisfied are you with the level of involvement during the course? | 9 | |
| How satisfied are you with the facilitator’s knowledge of the topic? | 10 | |
| How satisfied are you with the helpfulness of the facilitator? | 10 | |
| How satisfied are you with the quality of the workbook? | 9 | |
| How satisfied are you with the facilitator? | 9 | |
| How would you rate your overall course experience? | 10 |
Karen Roper QLD Treasury
Very good course.
...
BPM Training
| Name | Karen |
| Last Name | Roper |
| Organization | QLD Treasury |
| Course | Interviewing and BPMN Skills |
| The objectives of the training were clearly defined |
|
| Questions | Out of 10 | Comments |
| How satisfied are you with the level of involvement during the course? | 9 | |
| How satisfied are you with the facilitator’s knowledge of the topic? | 10 | |
| How satisfied are you with the helpfulness of the facilitator? | 9 | |
| How satisfied are you with the quality of the workbook? | 9 | |
| How satisfied are you with the facilitator? | 9 | |
| How would you rate your overall course experience? | 10 |
Michael Burgess Water Corporation
The facilator was very knowledgeable and mindful.
...
BPM Training
| Name | Michael |
| Last Name | Burgess |
| Organization | Water Corporation |
| Course | Interviewing and BPMN Skills |
| The objectives of the training were clearly defined |
|
| Questions | Out of 10 | Comments |
| How satisfied are you with the level of involvement during the course? | 9 | Course was engaging, which can be difficult at times when online but it was done well. |
| How satisfied are you with the facilitator’s knowledge of the topic? | 9 | Very knowledgeable and was very mindful of how the Water Corporation is utilising the methodology. |
| How satisfied are you with the helpfulness of the facilitator? | 9 | |
| How satisfied are you with the quality of the workbook? | 9 | |
| How satisfied are you with the facilitator? | 9 | |
| How would you rate your overall course experience? | 8 |
Trish West Water Corporation
There was an excellent balance of theory and practical.
...
BPM Training
| Name | Trish |
| Last Name | West |
| Organization | Water Corporation |
| Course | Process Analyst Foundation Course |
| The objectives of the training were clearly defined |
|
| Questions | Out of 10 | Comments |
| How satisfied are you with the level of involvement during the course? | 10 | There was an excellent balance of theory and practical. The facilitator also allowed for discussions amongst attendees which was extremely valuable. |
| How satisfied are you with the facilitator’s knowledge of the topic? | 10 | |
| How satisfied are you with the helpfulness of the facilitator? | 10 | |
| How satisfied are you with the facilitator? | 10 | |
| How would you rate your overall course experience? | 9 |
Michelle Livingstone Westfund
This course encouraged high participant involvement
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BPM Training
| Name | Michelle |
| Last Name | Livingstone |
| Organization | Westfund |
| Course | Process Analyst Foundation Course |
| The objectives of the training were clearly defined |
|
| Questions | Out of 10 | Comments |
| How satisfied are you with the level of involvement during the course? | 9 | This course encouraged high participant involvement |
| How satisfied are you with the facilitator’s knowledge of the topic? | 9 | Bernadette was very thorough on her delivery |
| How satisfied are you with the helpfulness of the facilitator? | 9 | Bernadette was able to assist in developing our own process mapping, relevant to Westfund |
| How satisfied are you with the quality of the workbook? | 9 | I was able to follow the workbook along with the screen presentation throughout the course |
| How satisfied are you with the frequency of breaks during the course? | 9 | This course was thorough - the breaks we were given were ideal to 'stop and catch my breath' |
| How satisfied are you with the facilitator? | 9 | Bernadette is very knowledgeable and runs a course very well |
| How would you rate your overall course experience? | 9 |
Daniella Poschl Westfund
Excellent Course!
...
BPM Training
| Name | Daniella |
| Last Name | Poschl |
| Organization | Westfund |
| Course | Process Analyst Foundation Course |
| The objectives of the training were clearly defined |
|
| Questions | Out of 10 | Comments |
| How satisfied are you with the level of involvement during the course? | 10 | |
| How satisfied are you with the facilitator’s knowledge of the topic? | 10 | |
| How satisfied are you with the helpfulness of the facilitator? | 10 | |
| How satisfied are you with the quality of the workbook? | 10 | |
| How satisfied are you with the facilitator? | 10 | |
| How would you rate your overall course experience? | 9 |
Simon Ross Westfund
Very well organised course
...
BPM Training
| Name | Simon |
| Last Name | Ross |
| Organization | Westfund |
| Course | Process Analyst Foundation Course |
| The objectives of the training were clearly defined |
|
| Questions | Out of 10 | Comments |
| How satisfied are you with the level of involvement during the course? | 10 | Open forum to raise any questions |
| How satisfied are you with the facilitator’s knowledge of the topic? | 10 | Knowledgeable |
| How satisfied are you with the frequency of breaks during the course? | 10 | Very well organised |
| How satisfied are you with the facilitator? | 10 | Knowledgeable and approachable |
| How would you rate your overall course experience? | 9 |
Tanya Brain Westfund
The Course was very good with a lot of information
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BPM Training
| Name | Tanya |
| Last Name | Brain |
| Organization | Westfund |
| Course | Interviewing and BPMN Skills |
| The objectives of the training were clearly defined |
|
| Questions | Out of 10 | Comments |
| How satisfied are you with the level of involvement during the course? | 9 | The course involved a lot of participation for all staff that attended |
| How satisfied are you with the facilitator’s knowledge of the topic? | 10 | Very Satisfied as questions were answered thoroughly with information required. |
| How satisfied are you with the helpfulness of the facilitator? | 10 | Very Good always involved our team with questions/answers |
| How satisfied are you with the quality of the workbook? | 10 | A lot of clear information in the workbooks |
| How satisfied are you with the frequency of breaks during the course? | 9 | Timely breaks |
| How satisfied are you with the facilitator? | 9 | |
| What did you like about the course? | The Course was very good with a lot of information. I would recommend the course as would be good for the business on planning and cost saving | |
| How would you rate your overall course experience? | 9 |
Kyra Wilksonk Westfund
Bernadette was very conscious of breaking up the day.
...
BPM Training
| Name | Kyra |
| Last Name | Wilksonk |
| Organization | Westfund |
| Course | Process Analyst Foundation Course |
| The objectives of the training were clearly defined |
|
| Questions | Out of 10 | Comments |
| How satisfied are you with the level of involvement during the course? | 10 | |
| How satisfied are you with the facilitator’s knowledge of the topic? | 10 | |
| How satisfied are you with the helpfulness of the facilitator? | 10 | Bernadette did a great job of getting around to every question that was asked in the sessions. |
| How satisfied are you with the quality of the workbook? | 10 | Great to refer back to, not only during the course but in future. |
| How satisfied are you with the frequency of breaks during the course? | 10 | Bernadette was very conscious of breaking up the day. |
| How satisfied are you with the facilitator? | 10 | |
| How would you rate your overall course experience? | 8 |
Nicole Buesnel Westfund
Excellent Experience of the Course!
...
BPM Training
| Name | Nicole |
| Last Name | Buesnel |
| Organization | Westfund |
| Course | Process Analyst Foundation Course |
| The objectives of the training were clearly defined |
|
| Questions | Out of 10 | Comments |
| How satisfied are you with the level of involvement during the course? | 10 | |
| How satisfied are you with the facilitator’s knowledge of the topic? | 10 | |
| How satisfied are you with the helpfulness of the facilitator? | 10 | |
| How satisfied are you with the quality of the workbook? | 10 | |
| How satisfied are you with the facilitator? | 10 | |
| How would you rate your overall course experience? | 9 |
Jon Goodgame Westfund
Both Bernadette and the course exceeded my expectations
...
BPM Training
| Name | Jon |
| Last Name | Goodgame |
| Organization | Westfund |
| Course | Process Analyst Foundation Course |
| The objectives of the training were clearly defined |
|
| Questions | Out of 10 | Comments |
| How satisfied are you with the facilitator’s knowledge of the topic? | 10 | Clearly a leader in this field. |
| How satisfied are you with the helpfulness of the facilitator? | 10 | |
| How satisfied are you with the quality of the workbook? | 9 | |
| How satisfied are you with the facilitator? | 10 | Very. Both Bernadette and the course exceeded my expectations. I could see the huge leaps that our cohort took in terms of capabilities in the two days I was present. |
| What did you like about the course? | Well facilitated, content was the right level for the group, good balance of theory and practical, good engagement. | |
| How would you rate your overall course experience? | 9 |
Bianca Hemmy Westfund
I wish I knew as much about any topic as Bernadette does about BPM
...
BPM Training
| Name | Bianca |
| Last Name | Hemmy |
| Organization | Westfund |
| Course | Process Analyst Foundation Course |
| The objectives of the training were clearly defined |
|
| Questions | Out of 10 | Comments |
| How satisfied are you with the level of involvement during the course? | 10 | I love that we got to practice each step. |
| How satisfied are you with the facilitator’s knowledge of the topic? | 10 | I wish I knew as much about any topic as Bernadette does about BPM |
| How satisfied are you with the helpfulness of the facilitator? | 10 | |
| How satisfied are you with the quality of the workbook? | 10 | |
| How satisfied are you with the facilitator? | 10 | Bernadette is amazing. |
| What did you like about the course? | The course information was super valuable. | |
| How would you rate your overall course experience? | 10 |
Disha Reinvent
The Course was very helpful.
...
BPM Training
| Name | Disha |
| Last Name | |
| Organization | Reinvent |
| Course | Interviewing and BPMN Skills |
| The objectives of the training were clearly defined |
|
| Participation and discussion were encouraged |
|
| The content was organized and easy to follow |
|
| The content of the course was practically implementable |
|
| Course content met your expectations |
|
| Questions | Out of 10 | Comments |
| How satisfied are you with the level of involvement during the course? | 10 | |
| How satisfied are you with the facilitator’s knowledge of the topic? | 10 | |
| What, if anything, caused you the greatest difficulty in your course? | 10 |
Akshita Tambi Reinvent
Amazing sessions!
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BPM Training
| Name | Akshita |
| Last Name | Tambi |
| Organization | Reinvent |
| Course | Process Analyst Foundation Course |
| The objectives of the training were clearly defined |
|
| Participation and discussion were encouraged |
|
| The content was organized and easy to follow |
|
| The content of the course was practically implementable |
|
| Course content met your expectations |
|
| Questions | Out of 10 | Comments |
| How satisfied are you with the level of involvement during the course? | 10 | |
| How satisfied are you with the facilitator’s knowledge of the topic? | 10 | |
| What, if anything, caused you the greatest difficulty in your course? | 10 |
Farshid Momen Dear Watson
The presenter was lucid. The training material was clear and concise.
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BPM Training
| Name | Farshid |
| Last Name | Momen |
| Organization | Dear Watson |
| Course | Process Analyst Foundation Course |
| The objectives of the training were clearly defined |
|
| Participation and discussion were encouraged |
|
| The content was organized and easy to follow |
|
| Process Mapping/ Process Improvement topics were covered in-depth |
|
| The content of the course was practically implementable |
|
| Course content met your expectations |
|
| Questions | Out of 10 | Comments |
| How satisfied are you with the level of involvement during the course? | 10 | |
| How satisfied are you with the facilitator’s knowledge of the topic? | 10 | Sometimes it was not possible to see or follow the instructor's actions, due to his adroit use of the tool and our relative inexperience |
| How satisfied are you with the helpfulness of the facilitator? | 10 | |
| How satisfied are you with the quality of the workbook? | 10 | |
| How satisfied are you with the facilitator? | 10 |