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Elevating Consulting Service Delivery

Focus Area: Project Delivery
Serving Clients: Australia, New Zealand

THE PROJECT

Leading project delivery organisation, Avec has been on a rapid growth trajectory. As the consultancy grew, it faced the challenge of existing tools falling short in managing quality service with timely delivery for increasing complex projects.

Avec recognised the need for a solution provider that could not only offer an advanced tool but also serve as a strategic partner to support the growth of the Business Analysis practice. Post careful evaluation, PRIME BPM emerged as the ideal partner and solution.

THE CLIENT

Avec is a specialised project delivery company, providing technology-agnostic implementation solutions across Australia and New Zealand. Avec provides solutions across key practices, including Business Analysis, Digital Transformation, Automation, AI, Data and Testing.

CHALLENGES

  • Managing effective delivery within timelines
  • Client engagement and collaboration
  • Cumbersome review and approval process

Key Achievements

  • Significantly fast-tracked the onboarding of new customers and kickstarting of projects.
  • Improved project turnaround time by streamlining the review process, which was earlier a time-consuming activity.
  • Achieved a 60% reduction in approval time through real-time stakeholder engagement.
  • Demonstrated tangible savings for client projects.
  • Improved client longevity with longer-lasting client relationships and projects.

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