As businesses look for sustainable ways to achieve productivity and efficiency gains, Business Process Management (BPM) is emerging as a strategic imperative for organisations across industries. Partnering with the right BPM training provider can equip teams with the skills to implement BPM effectively. Done right, BPM promises to tick many goals on the priority list of organisations—from increasing operational excellence to aligning processes with strategic goals and rapidly responding to market shifts.
The BPM market’s trajectory highlights its growing relevance. According to a recent study, the global BPM market is projected to grow at a CAGR of 12.0%, from $11.84 billion in 2021 to $26.18 billion in 2028.
Given the growing BPM market, the demand for professionals well-versed in BPM principles and practices continues to surge. Organisations recognise that having individuals with BPM expertise is a critical asset. These professionals bridge the gap between technical understanding and operational execution, enabling organisations to maximise their process improvement ROI.
Understanding BPM Skills Requirements
As the demand for skilled BPM professionals continues to rise, diverse skill sets, including technical and operational, are required to excel in the field of Business Process Management. The following are the critical skills needed for BPM projects:
Process Mapping
The foundation of any business improvement initiative lies in a comprehensive process map. A process map clearly depicts a process’s inputs, actions, and outputs, guiding stakeholders through each step. Proficiency in process modelling symbols, BPMN (a widely accepted standard for process mapping), and mapping rules and standards is vital for any BPM project.
Analytical Skills
Identifying areas for improvement within an organisation is a critical competence. Understanding various analytical techniques, such as value analysis, root cause analysis, time analysis, cost analysis, etc., helps to identify process issues and improvement opportunities. These skills provide actionable insights to improve overall process performance.
Change Management Skills
While technical skills like mapping and analysis are crucial, equally required are skills to effectively manage people. Getting people on board and helping them understand the changes and benefits helps ensure the team implements and follows the mapped and improved processes.
Project Management Skills
Task delegation, timeline establishment, and progress monitoring are crucial for BPM success. Hence, project management skills are crucial in a BPM team. Project management skills also help in ensuring appropriate resource allocation and tracking short- and long-term project goals.
Technical Skills
A technical skill set aligning with business goals and requirements is highly valued. With the technical skills in the team, it becomes easy to identify the right-fit BPM tool set as per business requirements. Furthermore, integration and interoperability issues can be understood and mitigated beforehand.
5 Best BPM Training Providers and Courses
1. PRIME BPM
A credible provider of BPM training programs, PRIME BPM has trained over 7,000 professionals and delivered 400 courses. Developed by BPM experts with over 20+ years of experience, PRIME BPM’s Business Process Management Concept Courses are available as a two-part program: BPM Foundations and Process Mapping Course and Process Analysis and Improvement Course. Each of the courses comes with a lifetime validity certification. The online programs help you learn and improve your BPM skills at your own pace.
Drawing from over 400 successful BPM deployments, the courses teach proven techniques and balance theory with practice. BPM professionals have highly rated these courses, giving them an average score of 4.8 out of 5. Focused on practical methods to solve real-life BPM challenges, the courses include several exercises and quizzes that let you apply the concepts you learn.
2. Association of Business Process Management Professionals
As a global non-profit professional association dedicated to the field of BPM, the Association of Business Process Management Professionals(ABPMP) offers a range of online courses through registered training providers. Its courses cover topics across the BPM discipline, from change management and process mapping to gaining buy-in.ABPMP also offers three BPM Certifications based on years of experience, baseline knowledge, skills and competency level. The certifications include Certified Business Process Associate for entry-level, Certified Business Process Professional for middle managers, and Certified Business Process Leader for senior leaders.
3. Object Management Group
Object Management Group (OMG) is an international, open-membership, not-for-profit technology standards consortium. OMG has divided its training down into two separate streams– targeted towards professionals who sit more on the business side and those who sit on the IT side. Five BPM certification exams are available: Fundamental, Business Intermediate, Technical Intermediate, Business Advanced, and Technical Advanced.
4. BPM Institute
BPM Institute is a practitioner-led community that offers BPM training and certifications. It offers the flexibility to take training at a face-to-face event, select an on-demand course and attend live online sessions. The institute offers 50 courses organised into fourteen certificates. Four-course and eight-course certificate programs are available for all disciplines. BPM Institute has segregated Learning Paths for potential students based on the stream that is most appropriate to them, based on their job title.
5. International Institute of Business Analysis
The International Institute of Business Analysis (IIBA) is a professional association that focuses on the practice of business analysis. The institute offers business analysis programs for three levels: entry, intermediate, and advanced. IIBA also offers specialised Business Analysis certifications, such as agile analysis, cybersecurity analysis, and more.
Choosing the Right BPM Course
Selecting the best-fit BPM course depends on your skills and goals. Understand your BPM skills gap and assess BPM courses that align with these criteria to facilitate your decision-making process. For instance, if you are looking for a practical course to address your real-life pain points, then you should select a program that offers opportunities to apply the concepts learned.
PRIME BPM’s Business Process Management concept courses are recommended for practical techniques. The two-part program, the BPM Foundations and Process Mapping Course and Process Analysis and Improvement Course, helps you deep dive into all aspects of the BPM lifecycle, from process design and analysis to continuous improvement.