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Overall Rating

4.6

Out of 5

Ease of Use
Features and Functionality
Customer Support
Value for Money

Read some of our Reviews


Kees H Senior Project Manager, Queensland Treasury

Prime BPM fits our business!

The application has clever functions that support our business in mapping and analyzing our core processes, with a view to link processes within divisions and between...

Vanessa S Business Analyst, MMSG

Very easy to use and great features

Helps me to distinguish the processes that are inefficient and could be improved, removed or automated with a system solution...

Tamara L Customer and Services Impact Lead, MMSG

Easy to use, delivers a lot of value

Managing change in the organisation is made much easier by having a central repository to capture and analyse processes for value, cost and effort...

Sean M Managing Partner, Banksia Consultancy

Using best-practice lean six sigma methodology, PRIME synthesises and analyses processes easily.

The analyser module gives me the ability to be agile and make informed decisions without the risk of implementing prematurely...

Annette K Business Analyst, South Gippsland Council

Prime BPM is easy to use and implement

Prime BPM has been a valuable tool to map processes within the organisation....

Ivelina T Management Accountant, Ballina Shire Council

A great software system to process map which can be used by the whole organisation

The Analyser Tool provides the process mappers with the reality check when it comes to the process, it highlights non-value adding activities, time and value of each process. ...

Lea T Accountant, Flight Centre

Very easy to use for mapping the process.

Mapping tool is pretty clear and straight forward, saved a lot of times for people who don't like to read too much wording in a normal process manual....

Lauren K Accounts Team Leader, Flight Centre

Good overall experience

This software helped my team during the COVID period as we lost a lot of staff with knowledge. So we had to use the process mapped in Prime....

Ingrid J Business System Support, Ballina Shire Council

Overall experience so far has been positive

You can visually see where you can make improvements and how much time you can save on the part of the process which needs improving....

Tony P Asset Management Coordinator, Ballina Shire Council

Have not encountered any issues or concerns.

The ease of preparing process maps in a clear format. Allowing for capturing and communicating how a business provides its services....

Kerry-Lee G Senior Investigations Officer, Queensland Treasury

The experience has been very positive and the business value in the tool is evident.

The software is easy to use once the training has been completed. The Designer Module is intuitive....

Diana C Change Manager, MMSG

Excellent tool!

The software integrates functionality covering multiple business needs...

Sandeep C Senior Vice President, VIS Global

It's a key tool for our consulting practice

This Prime BPM tool has now become a core element of our consulting practice and we have used it to develop a process library for many of the industry verticals...

Renee S Temporary Special Project Officer - People and Strategy, Scenic Rim Council

An easy to use software

You can allow many editors to follow the same methodology which is agreed to by the organisation and continue to develop from there. ...

Marie L Senior Project Officer

The ease of mapping and how quick it was to build a process

The search functionality, SOP/BPR Reports it can generate, Approval process, Analyser functionality...

Robert C Head of Finance Transactional Operations

Best Process mapping product I've found and at really good value! It's process mapping in 4D.

Takes process mapping and value saving to another level. No longer just mapping processes in Visio (2D), this tool provides; - The ability to identify non value add areas is a great feature...

Russell H State Watchhouse Coordinator

Simple, structured and easy to use and understand. Highly recommend it for business improvement .

Love the end to end business process improvement structure and that it is easy to use. Mapping processes is easy but the wow factor sits in the analysis engine...

Cassie B Senior Revenue Officer

The product is very easy to use and it will be great asset to our organisation once complete

Having had no prior knowledge of BPM in this context, it was easy to adapt to this software as it has been built in a very logical way....

David M Partner

The integration of all process improvement features into a single integrated tool.

PRIME BPM helps clients get operational activities in shape....

Kyle B Principal Investigator

Good product - easy to use

The software is largely intuitive - it's more or less point and click for most of the mapping and the icons are self explanatory. ...

Samantha J SNR BA

Great product specifically focused on BPM

we've found the product very valuable and the support extremely responsive. The product is not burdened with unnecessary functionality....

Matthew T Senior Investigations Officer

Prime is easy to use, very user-friendly and forces you to think critically of the business process.

The inbuilt functionality is wide-ranging and user-friendly, but has sufficient depth and sophistication...

Chris F Senior Investigations Officer

The ability to map our current state and accurately determine where we should best spend our time when making changes to process.

PRIME has given us an effective tool to identify inefficiencies in our systems and make improvements...

Brian H Senior Program Officer

Great program with fantastic customer support.

In-depth features and functionality allowing multi layers of information about business process. Once started the program is an intuitive process creator....

Tina A Principal Project Officer

PRIME is intuitive and an effective business process mapping tool.

PRIME simplifies an otherwise arduous task of producing business process maps and allows me to capture varied process attributes meaning the maps have many useful applications...

Samantha C Registry Officer

This product is going to change the way we do business.

Prime BPM have been exceptional in providing assistance and advice for best use of the product, even keeping us on track to achieve when significant interruptions have occurred....

Megan T Group Manager People & Systems

System is very easy to use and understand

The standardized presentation of process is good and the system is very easy to use and smart for this purpose....

Hailie R Group Manager Integrated Planning and Finance

Transparency of process improvement opportunities

I enjoyed the clarity that comes with mapping a process. The training is invaluable in understanding the software and preparing you for the way a process should be mapped....

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PEOPLE WHO LIKE WORKING WITH US

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WHAT THEY SAY ABOUT US

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